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After many years of being self-conscious of my teeth and wanting the perfect smile, I finally decided the time had come to do something about it. I chose Dr. Illes and his team because I really couldn't imagine going anywhere else. My treatment was, as always, a very pleasurable experience from Misty's warm welcome to Dr. Matt's perfection. I received the same caring service at every appointment and will definitely miss getting pampered by my favourite team. When the time came to remove my braces and Dr. Matt handed me the mirror, I couldn't even recognize my own teeth, they looked so beautiful and perfect. I am so thrilled with my new smile, Dr. Matt's work is brilliant. I am very thankful to Dr. Matt and Misty who have made me love my new smile."
Katie
"Our dealings with Dr. Naylor over the years have been truly delightful in every aspect... The unbelievable improvements to our dental health which he has been able to achieve are truly beyond reproach... His superb staff and pleasant surroundings reflect his attention to detail and demanding high standards."
June & Pierre
"I initially came in as an emergency patient. Upon entering I was ‘Wowed' by the high level of customer service I received. In this day and age there are many choices for products and services and one of the distinguishing factors is service. The office was professional, bent over backwards to help me, something that I have never experienced from a dental office before. I was so impressed that our whole family has changed our existing dental service to Dr. Illes. Again, just an awesome experience."
Norm
"I am very impressed by the skill, care and attention to perfection you exhibited...Besides having a set of gorgeous teeth I am now able to enjoy food textures in a new way...Essentially it was a case of a complete makeover."
Amanda
"To my friends,
Just wanted to send you a quick note to thank you for making my "smile makeover" such an incredible success. When I first looked in the mirror after smashing my front teeth, I didn't think I would ever smile again. Not only did you give me my smile back, but you made it far better than ever before! From the reconstruction of my top teeth, to the aligning of my horribly crooked bottom teeth, and finally the whitening treatment, I have the smile I have always wanted. Looking at the before and after pictures, the transformation is nothing short of amazing. Matt, you are truly a magician.
Even though the "smile makeover" is complete, I look forward to my regularly scheduled appointments, and the chance to visit with you all again.
Take care and see you soon,"
Rick
"Now I can smile and laugh without feeling self-conscious...My only regret is that I didn't come to your office before...I just didn't know that such an improvement was possible."
Christiane
"I would like to thank Dr. Illes and Misty for all they have done for me. They are an awesome team! Their passion for what they do is evident in the high quality of the service, hospitality and skill they provide. I am thrilled with the results of their hard work. I now feel free to be my happy self without worrying about people seeing my teeth. I am now smiling more just to show off my teeth. This means the world to me. Thanks a million!"
Leanne
"During the last five years Dr. Naylor and his excellent staff did outstanding work on my teeth...Dr. Naylor is very up-to-date with new developments in his profession and he is genuinely caring towards his patients...I enthusiastically recommend Dr. Naylor to everyone."
Dana
"I'm just emailing because I want to know if you can do me a favour and give Dr. Illes a BIG thank you very much from me!! I have had nothing but complements about my braces and I am so very happy with the results. I was nervous about going to work with braces before I got them because I have made a lot of friends at my new job and I was worried about all the questions and just the big change, but I had absolutely no problem smiling when I went back to work :-) which I was worried about because people would notice cause I smile all the time (well try to anyway).
Anyway I just had to tell Dr. Illes how grateful I am that he is so interested in helping me and his expertise is making this soooo much easier then I imagined before I started, I'm sooo glad I found you guys.
So thank you again and please tell Dr Illes for me, or show him this email, that would be greatly appreciated and also I want to thank you as well, you make me feel good when I leave, especially after I got the braces on, that just started me on the right foot the second I walked out the door. You guys are great and i just have to let you know how thankful I am, I've been thinking about it all week.
So THANK YOU and have a wonderful week and weekend. And don't worry I definitely will :-)"
Nick
"After my first session with you I was never apprehensive for I know how skilled, knowledgeable, gentle and caring you are...I've lost count of the many various people who are always complimenting me on my smile."
Lila Lee
"Dearest Matt and Misty, It's been 2 months since my accident and when I broke my beautiful teeth, didn't think I would be able to smile again! On the day of the accident I was lucky enough to have found someone open on a Sunday, willing to examine me and take the time to explain my options, but most of all, give me hope on this somewhat painful day. It has been a long road, but I look pretty much like I did before my accident. But my new teeth look better than my real teeth. Throughout this process, you have been kind, attentive, positive, kind, funny and even though some of it was painful, the entire experience has been a good one!
I'm grateful to have met you both and look forward to a long relationship with you as my Dentist.
Much love,"
Paola
"I am thrilled with the result of your work – it exceeded my expectations both esthetically and functionally...You are so meticulous & thorough in every aspect...Please convey my greetings & appreciation to your staff."
Joan
"My experience with Dr. Illes was great; the service was excellent, high quality, very professional. I never knew I could smile the way I do today, I do not have to worry about my smile anymore! Every time I look in the mirror I think about Dr. Illes: thank you for giving me the confidence I did not have before! Great atmosphere, very relaxed environment and great team!"
Krisz
"Most people think I'm crazy when I tell them that I love going to the dentist. I guess that's because they've had painful and/or anxiety-filled visits throughout the years. Dr. Illes' office is designed to change your opinion about going to the dentist.
Matt is such a caring individual – he takes the time to get to know you before any procedures are done and is ready, willing and able to answer any questions you may have, no matter how silly or trivial you think they may be.
A few years ago I had eight veneers done by another dentist. I had some problems with them shortly afterward. Two had popped out and a couple had chipped. I came to Matt as an emergency patient (on a holiday weekend) and he was able to diagnose my problem with the veneers immediately. He fixed the one that had popped out and also took the time to tell me why I was having such problems. I couldn't believe that a dentist I had just met could diagnose the problem in the course of an emergency visit that my regular dentist hadn't been able to over the course of the previous year!! I immediately put my trust in Matt and I left that day with a very hopeful outlook. Through the course of a few visits he worked diligently on improving my bite. I can't believe the difference now in the way my teeth feel in my mouth!!
Matt is a perfectionist and he will do exactly what is best for you. Matt and Misty make a
wonderful team. You'll never find two more caring people. Even my husband (who had the
biggest fear of dentists ever!!) is now extremely relaxed in Matt's dentist chair. That, in itself,
has been a major draw!!"
Betty
DR. CRAIG NAYLOR & DR. MATTHEW ILLES - 604.734.4646 - info@naylorandillesdds.com
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